40+
sites at CJ Logistics
$287K
saved at Church & Dwight
93%
fewer incidents at Kellanova
Trusted by leaders in logistics and manufacturing
30-minute demo — we'll show you how AiOn works in your operation
Prefer to call? (872) 274-2605
Agentic AI in supply chain refers to autonomous AI agents that perceive data across your logistics systems, reason through complex exceptions, and take action — without waiting for a human to intervene. Unlike traditional supply chain automation, which follows rigid if/then rules and breaks down the moment a situation falls outside the script, agentic AI handles novel problems, queries multiple systems simultaneously, and executes multi-step solutions end to end.
In practice, agentic AI for supply chain management means software that:
The result is a supply chain that operates closer to real time: fewer exceptions slipping through, less manual coordination, and planners freed from firefighting to focus on strategy. OneTrack's AiOn is the first agentic AI platform purpose-built for warehouse operations and supply chain execution — deployed across 40+ CJ Logistics sites, Church & Dwight, Kellanova, and other Fortune 500 operations.
A typical supply chain runs on dozens of disconnected systems. ERP for financials. WMS for warehouses. TMS for transportation. Demand planning. Inventory optimization. Carrier portals. Customer service platforms.
Between these systems sits a human. A planner reconciling forecasts across spreadsheets. A coordinator calling carriers when shipments run late. A service rep toggling between screens to answer a simple question.
This model is breaking. Supply chains are getting more complex. Customer expectations are rising. Labor is scarce and expensive. The humans holding everything together are overwhelmed.
Agents connect to your existing systems through APIs. They see data across WMS, TMS, ERP, and other platforms in real-time. No manual integration required.
Unlike rule-based automation, agents understand context. They evaluate situations, weigh tradeoffs, and determine the best course of action for each unique scenario.
Agents execute multi-step solutions across systems. They reroute shipments, update inventory, notify customers, and escalate to humans only when necessary.
Late shipments, inventory shortages, carrier issues. Agents detect problems, evaluate options, and execute solutions before humans even know there's an issue.
Complex orders that span multiple warehouses, carriers, and delivery windows. Agents coordinate across systems to optimize fulfillment automatically.
Dynamic rebalancing across locations based on demand signals, lead times, and capacity constraints. Agents make decisions humans don't have time to analyze.
Proactive updates when issues arise. Agents draft personalized messages, offer alternatives, and resolve problems before customers need to call.
Your customer sends a new order forecast. AiOn parses the file, pulls 18 months of WMS and HRIS data, models the peak weeks, and sends back a staffing plan — before anyone on your team has opened the original email.
Most AI tools start from zero every session. AiOn doesn't. It maintains a continuous model of your operations — every transaction, sensor reading, and exception — and cross-references anything you send it against everything it already knows.
Send a message, question, or file from any channel. AiOn cross-references your live operations data and delivers real work artifacts — directly to whoever needs them.
Email an inventory file, a vendor delivery manifest, or a customer demand forecast. AiOn cross-references it against your WMS and sensor data and replies with a complete reconciliation.
AiOn reaches your team in the channels they're already monitoring. A quick WhatsApp message about a developing exception gets attention in seconds, not hours.
Excel workbooks with transaction records. PowerPoint slides ready for your next meeting. Formatted reports you can send to customers or vendors. The agent produces the artifact, you make the decision.
Prefer to call? (872) 274-2605
30-minute demo. We'll show you how AiOn connects to your existing systems and handles the work your team is manually doing today.