How ID Logistics upgraded safety, quality and productivity
Video from every lift and every load, so leaders can coach, hold people accountable and prove quality to their clients.
- 84%fewer safety incidents
- 50%+fewer impacts, in just 3 months
- 99%fewer phone violations
ID Logistics, in five clips
Damage nobody could explain
Manual processes, product damage and unreported incidents were holding operations back.
“Prior to OneTrack we would see dents in racks and wonder, 'where did that come from?' Now I know exactly what happened, who did it, if it's something going on in the warehouse that we need to fix as a leadership team.”
Jamaal FranklinOperations Manager
Proving load quality to their clients was the other big opportunity.
“Before OneTrack we had tablets on the floor that a loader would have to go get before a load, stop in the middle of loading to take pictures, then upload it into our WMS data to identify every pallet, and now with OneTrack we're recording the entire load process automatically, sending that WMS data to identify damages we can go to the video and say 'Nope, it looked perfect when it left here'”
Carrie FerroneManager, Business Process Analysis
Everything on the floor, on video
With OneTrack, ID Logistics sees everything on the floor. They can correct bad behaviors, hold people accountable and ensure quality service for their clients.
- Video alerts on every incident and bad behavior, for better coaching, accountability and culture
- Dynamic AI labor standards that adapt to their operations and flag slow processes and bottlenecks, with video
- A front-facing OneTrack sensor synced with their WMS, recording and validating load quality automatically
“All of it becomes much, much easier. A lot of labor intensive work for our business process analysis team goes away. Customer access to all of our loading. They come over they see their load in high-definition video and we're able to provide those proofs of performance.”
Carrie FerroneManager, Business Process Analysis
Questions about ID Logistics and OneTrack
What results did ID Logistics achieve with OneTrack?
ID Logistics recorded a 50%+ decrease in impacts in just 3 months, an 84% decrease in overall safety incidents, and a 99% decrease in phone violations. The company also gained full visibility across its warehouse floor, letting it correct behaviors, hold people accountable, and ensure quality service for its clients.
How quickly did ID Logistics see safety improvements?
ID Logistics saw a 50%+ decrease in impacts in just 3 months with OneTrack, alongside an 84% decrease in overall safety incidents and a 99% decrease in phone violations.
What did ID Logistics deploy from OneTrack?
ID Logistics deployed video-based alerts for full visibility around incidents and behavior, dynamic AI labor standards that adapt to its operations and flag slow processes and bottlenecks with video, and a front-facing OneTrack sensor synced with its WMS to automatically record and validate load quality.
How does OneTrack help ID Logistics validate load quality?
A front-facing OneTrack sensor synced with the WMS automatically records and validates the entire load process, removing labor-intensive manual work such as photographing loads mid-process. When a client identifies damage, ID Logistics can go to high-definition video to confirm the load's condition and provide proof of performance.
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