How Church & Dwight saw ROI in under 5 months
At its largest distribution center, OneTrack's AI agents took over break compliance, safety reports and coaching.
- $287Kannual cost savings
- 84%fewer safety events
- 120+hours saved every week
Visibility gaps in a massive operation
York is Church & Dwight's largest facility: over 1.1 million square feet, shipping 50% of all domestic volume. With 250 operators, 96 forklifts and a nonstop pace, manual tracking could not catch exceptions in real time, from break compliance to load quality and coaching.
“We knew there was some abuse with 15-minute breaks, but no hard data. You'd look at system gaps and think, how is the break the same length as lunch? That's not right.”
Dylan O'ConnorLogistics Manager
Supervisors were stretched thin. Coaching moments were missed, reviews lacked structure and root causes stayed unknown.
AI agents built for operations
Church & Dwight deployed OneTrack Operational Intelligence to improve safety. Within weeks, its AI agents were running daily workflows once done by hand, or not at all.
- Break and lunch compliance, fully tracked with video and movement data
- Supervisor alerts, sent automatically for policy violations
- Weekly safety reports and new-hire 60-day reviews, generated by AI
- Loading footage, recorded automatically to protect operators and pinpoint carrier-related damage
“The agents don't just find issues, they give our supervisors the exact coaching points and even recognize wins. We were losing 120 hours a week just on extended breaks. Now, OneTrack flags violations and sends them directly to supervisors. That alone pays for OneTrack.”
Dylan O'ConnorLogistics Manager
Measurable ROI in under 5 months
- Gap time
- 120+ weekly hours saved by automating break and lunch compliance
- Cost savings
- $287,000 in annual cost savings from gap time
- Proactive coaching
- From reactive discipline to proactive coaching
- Load quality
- Video clears operators wrongly blamed for load issues
- Consistent reviews
- Standardized 60-day reviews, delivered by AI
- Spills and product damage
- Root cause found in minutes, not hours
“We used to go off gut feel. Now we have data, and it's automatic. The system even picked up a legitimate idle event where an operator was helping clean a spill. OneTrack told us to thank him. That's next level.”
Dylan O'ConnorLogistics Manager
Questions about Church & Dwight and OneTrack
How much did Church & Dwight save with OneTrack?
Church & Dwight realized $287,000 in annual cost savings, driven by recovered gap time. The facility had been losing 120+ hours a week on extended breaks before OneTrack automated break and lunch compliance tracking. Flagging break violations alone pays for OneTrack, according to Logistics Manager Dylan O'Connor.
How fast did Church & Dwight see results from OneTrack?
Church & Dwight saw measurable ROI in under 5 months. OneTrack was deployed with an initial focus on improving safety, but within weeks its AI agents began automating daily operational workflows across compliance, productivity, and quality.
What did Church & Dwight deploy and what does it automate?
Church & Dwight deployed OneTrack Operational Intelligence, a set of AI agents built for operations. The system tracks break and lunch compliance via video and movement data, automatically sends supervisor alerts for policy violations, and generates weekly safety reports and new-hire 60-day reviews. It also records loading footage automatically to protect operators and pinpoint carrier-related damage.
How large is the Church & Dwight facility using OneTrack?
The York site is Church & Dwight's largest facility at over 1.1 million square feet and ships 50% of all domestic volume. It runs with 250 operators and 96 forklifts at a nonstop pace, which made manual exception tracking nearly impossible before OneTrack.
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