Mars Snacking stopped analyzing labor costs. They started fixing them.
An AiOn agent reviews lost time across a national network of distribution centers every week, without being asked.
- $60K+labor cost exposure surfaced across a national DC network
- ~28%lower cost in the first two months since go-live
- 8.5%more units per hour at a lower-performing DC
Inside the AiOn Weekly Lost Time Report at Mars Snacking.
The cost was always there
Across a national network of distribution centers, indirect labor (breaks, sanitation, pallet transfers, leadership-directed tasks) built up every shift. Weekly reports from 3PL partners gave direction, but the true cost only emerged at period close, when weeks of opportunity had already passed.
A thorough manual analysis of indirect labor and break compliance took one to two hours per shift, per supervisor: five to ten hours of analytical work a week.
“We received weekly directional reporting from our 3PL providers, but the true cost came in at period close.”
Christopher SchatzSenior Manager, Mars Snacking
An agent that does the analysis, every week
Mars Snacking adopted an agentic Weekly Lost Time Analysis: indirect labor hours and costs by work code, with break and lunch violations down to the individual employee, delivered to DC managers and 3PL partners. No one pulls the data or builds the spreadsheet.
Persistent intelligence, delivered weekly
- Total indirect labor hours and cost, by location and work code
- Break and lunch violations per employee: duration, excess time and estimated cost
- Post-break idle time, flagged by individual
- Top associates by lost time at each location
- A two-month cost comparison across the network
“The biggest takeaway is the time supervisors have gotten back. Typically this type of manual analysis can take hours, especially for larger shifts. Now this is delivered daily to the 3PLs, weekly to the DC managers, and everyone can spend more time taking action than analyzing.”
Christopher SchatzSenior Manager, Mars Snacking
Visibility changed behavior. Behavior reduced costs.
The first report identified over $29K in labor cost exposure, invisible until then. Over the first two months that number dropped by nearly 28%, as supervisors and 3PL partners acted on real data every week.
“3PL conversation and supervisor action helped lead to our drop and our continued focus. We talk productivity with our 3PL teams weekly, and now have real data pointing to true areas of loss.”
Christopher SchatzSenior Manager, Mars Snacking
Because the report shows exactly when and how an operator is below goal, supervisors coach with evidence. Units per hour rose 8.5% at one of the network's lower-performing distribution centers.
“We are seeing increases in units per hour because OneTrack now gives supervisors exact instances of when and how an operator is below goal for better coaching.”
Christopher SchatzSenior Manager, Mars Snacking
A new way of operating
The weekly 3PL call now starts from specific, real-time data instead of directional estimates and period-end reconciliations. Both sides arrive with facts, and the appetite for more is growing.
“The benefit for more data sources is becoming more and more clear for leadership.”
Christopher SchatzSenior Manager, Mars Snacking
By the numbers
Questions about Mars Snacking and OneTrack AiOn
How much did Mars Snacking save with OneTrack's AiOn agent?
The AiOn agent surfaced more than $60K in labor-cost exposure across a national DC network and cut costs by nearly 28% in the first two months since go-live. The first report alone identified over $29K in labor-cost exposure that had previously been invisible until period close.
What does the AiOn agent do for Mars Snacking?
AiOn is OneTrack's persistent intelligence layer, and here it runs an agentic Weekly Lost Time Analysis: an automatic weekly labor-cost review of the distribution network. It calculates indirect labor hours and costs by work code, flags break and lunch violations down to the individual employee, surfaces post-break idle time, ranks top associates by lost time per location, and provides a two-month cost comparison, delivered daily to 3PLs and weekly to DC managers.
How much supervisor time did the AiOn agent save?
A thorough manual analysis of indirect labor and break compliance previously took one to two hours per shift, per supervisor, or five to ten hours of analytical work per week. With the agent, that manual analysis time is now zero because it runs automatically. In a single week the agent tracked, named, and costed 800+ break violations.
Did productivity improve at Mars Snacking?
Yes. Because the report surfaces exactly when and how individual operators perform below goal, supervisors can hold specific, evidence-based coaching conversations. This produced an 8.5% increase in units per hour at one of the network's lower-performing distribution centers.
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